Meet the Staff

  • Mrs.
    Cindy Hess
    Office Manager

    Cindy has been with Columbia Family Eye Care since it originally opened. Most of the staff believes that she gets specialty treatment due to the fact that she is Dr. Hess's wife...wink wink :) Cindy and Dr. Hess have 2 beautiful daughters and enjoy going to the beach in their free time.

  • Lauren W.

    Lauren has been working with Columbia Family Eye Care since October 2005.  She has been with us since the very beginning and covers just about everything under the sun, from orders, to helping staff and making every patient's experience the best we can offer. When she is not here with her CFEC family, she is spending time with her husband and daughter.

  • Amanda M.

    Amanda joined our family in July 2020. She spends her time in office helping patients pick out frames that not only fit your face but your personality. When she is not at CFEC she spends her time kayaking, hiking and taking photos.  

  • Hayley L.

    Hayley has been apart of our family since Janurary 2021. She is extremely attentive and responsive to our patient's needs inside and outside the office. While outside the office she likes spending time with her 2 daughters, traveling to the beach whenever she gets a chance and seeing plays in New York. (pre-covid).   

  • Faith L.
    Lab manager

    Faith was a part of our family for four years and has recently rejoined the office. She has a keen eye for glasses and making sure patient's feel comfortable and confident in all their eyewear decisions. During her free time away from the office she enjoys spending time with her husband and 2 dogs as well as capturing photos of friends and family .

  • Josie D.
    Optician/ Receptionist

    Josie started at Columbia Family Eye Care in October 2021. She is the newest member of our family and is eager to help patients in every way, shape and form that she can while in the office. During her time off she enjoys traveling, hiking, painting and spending quality time with her family and her fiancé.   

Contact Us

After submitting your questions and concerns please allow our office to respond within 72 hours.

Location & Hours


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Hours of Operation

Our Regular Schedule

Clarksville Office


9:00 am-5:30 pm

Appointments available from 9:00 am to 4:30 pm


10:30 am-7:00 pm

Appointments available from 10:30 am to 5:45 pm


9:00 am-5:30 pm

Appointments available from 9:00 am to 4:30 pm


9:00 am-5:30 pm

Appointments available from 9:00 am to 4:30 pm


8:00 am-4:00 pm

Appointments available from 8:00 am to 3:00 pm